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What's the easiest way to turn a customer complaint into customer praise?

Any time a customer has to return merchandise to you, it is a frustrating, laborious, costly, time–consuming ordeal –– for both you and your customer!
How do your customers currently request a return authorization? By phone? Fax? Email?
How do you assign and track RMA Numbers? Manually? Arbitrarily? On paper? In a spreadsheet?
How do your staff know the status of a repair? How are your customers kept up–to–date?
How many RMAs “slip through the cracks”?

EntReturns minimizes the wasted time, hassle, and inconvenience of product returns!

EntReturns is cost–effective, Web–based software that minimizes the expensive burden of RMAs through online visibility, customer self–service, automation, and company–wide centralization and coordination.
EntReturns Links

RMA product returns made easy! Company-wide visibility, control.

Watch EntReturns in action!
Le Maitre Special Effects uses Master Service Tracker to handle all its RMAs. Customers can initiate and monitor their RMAs.
info@EntSoftware.com :: EntSoftware: a division of deX3 Inc.